Privacy Policy

1. Information we collect

When you contact us by text message or through our website, we may collect your name, mobile phone number, the content of your messages, and any information you choose to provide in the course of your inquiry. We collect this information directly from you when you initiate contact.

2. SMS text messaging

We operate a two-way customer support text messaging program. When you text our business number, (772) 296-2626, you consent to receive automated SMS replies from us. We use your mobile number solely to respond to your inquiry and provide customer support — for example, answering questions about hours, availability, pricing, and appointment scheduling. Message frequency varies based on your interaction with us. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

3. How we use your information

We use the information we collect to respond to your messages, provide customer support, schedule and confirm appointments, and operate and improve our services. We do not use your mobile number to send marketing or promotional messages through this program.

4. How we share your information

Your mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We may share your information only with service providers who help us operate our messaging program (such as our SMS platform and telecommunications providers), and only to the extent necessary to deliver the service, under obligations of confidentiality.

5. Data retention

We retain your information for as long as necessary to provide our services and to comply with applicable legal, tax, and recordkeeping obligations, including retention of opt-out requests as required by law.

6. Your choices

You can opt out of our text messaging program at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to applicable law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Contact us

For any questions about this Privacy Policy or your information, contact:

Scalix26 LLC

Email: support@scalix26.com

Phone: (772) 296-2626

Website: scalix26.com

9. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent revision.